Privacy Policy

Information We May Collect

When you visit our website or submit a form, we may collect information that you voluntarily provide, such as your name, email address, phone number, vehicle information, appointment details, and any message you choose to send us.

We may also collect certain technical information automatically, such as your browser type, device information, IP address, pages visited, referring website, approximate location, and interactions with our website.

How We Use Information

We may use the information we collect to:

• Respond to your questions or appointment requests
• Provide automotive service and repair information
• Improve our website and customer experience
• Measure website and advertising performance
• Communicate with you about service requests or related matters
• Protect our website, business, and customers

Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help us understand how visitors use our website, improve the user experience, measure advertising performance, and provide more relevant marketing.

These tools may collect information such as your browser type, device information, IP address, pages visited, referring website, approximate location, and interactions with our website. We may use services such as Google Analytics, Google Ads, Meta/Facebook, or similar platforms for analytics, advertising, remarketing, and performance measurement.

You can control cookies through your browser settings. You may also opt out of certain advertising cookies and tracking technologies through tools provided by Google, Meta/Facebook, and other advertising platforms.

Sharing Information

We may share information with trusted service providers who help us operate our website, manage forms, analyze website performance, provide advertising services, or support our business operations.

We do not knowingly sell your personal information for money. We may disclose information if required by law, to protect our rights, or to prevent fraud, abuse, or security issues.

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on how you interact with our website, these rights may include:

• The right to know what categories of personal information we collect
• The right to request access to personal information we may have collected
• The right to request deletion of personal information, subject to legal exceptions
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit the use of sensitive personal information, where applicable
• The right not to be discriminated against for exercising your privacy rights

Lakeside Automotive does not sell personal information for money. However, our use of certain cookies, pixels, analytics tools, or advertising technologies may be considered “sharing” under California law if those tools are used for targeted advertising or cross-context behavioral advertising.

California residents may opt out of this type of sharing by contacting us or by using the “Do Not Sell or Share My Personal Information” link on our website.

We will also make reasonable efforts to honor browser-based opt-out signals, such as Global Privacy Control, where required by applicable law.

Do Not Sell or Share My Personal Information

Lakeside Automotive does not sell personal information in the traditional sense. However, certain website tools, such as cookies, pixels, analytics services, advertising platforms, or remarketing technologies, may be considered “sharing” if they are used to show targeted advertising or measure advertising activity across websites.

You may request to opt out of the sale or sharing of your personal information by contacting us using the information below. Please include “Privacy Request” in your message.

Submit Privacy Request

Data Security

We take reasonable steps to protect the information submitted through our website. However, no website, internet transmission, or electronic storage method is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to third-party websites, such as map services, social media platforms, review sites, or other external resources. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.